With SWEP's Track & Trace online service, customers can see detailed shipping information whenever they want on SWEP.net.

Never been easier to track and trace SWEP shipments

SWEP's customers only need to go to SWEP.net to see the status of their shipment, without even having to know the name of the forwarder or the tracking number. The customer only needs the order and customer number given by SWEP, or an invoice number. All this information can be found in the upper right corner of a SWEP invoice.

The result of the search is displayed immediately. Customers obtain information about their orders and shipments with a link to the designated forwarder. For more detailed information about shipments, customers simply click the link to the forwarder, which transfers them from SWEP.net to the forwarder's web site.

“It is very user-friendly, and gives customers more control,” says Carin Sörensen, Logistics Coordinator at SWEP. “Whether the goods are coming from Sweden, Germany or Malaysia, the customer only needs to visit one site to find out all about the shipment status. You can see the five latest shipments.”

According to Sörensen, there were about 30 forwarders worldwide connected to the Track & Trace system at the beginning of the fall of 2009.
“By 30 September 2009, we had processed 3,242 searches,” she says.

For more information, please contact your customer support at SWEP or use the Track & Trace support function.