Customers who respond to our annual VOC (Voice of the Customer) survey are entered into a prize draw that gives them the chance to win an iPad. This year's lucky winner has just been announced: Mr. Qiao Honghai
Mr. Qiao is Manager of the Engineering Department at BEIJING HENGZHIHONGYE ENERGY TECH. DEVELOPMENT CO. LTD., where he is in charge of installation.
He accepted his new iPad from Fred Ma, our Regional Sales Manager for North China. Fred took the opportunity to learn more about the winner's views about SWEP. Mr. Qiao commented:
"Our company has been working with SWEP for about four years. We think SWEP products are very good quality, with high efficiency. You also give us great service. One area you could strengthen is your marketing, with more advertising, for example.
"Your VOC survey is very much appreciated, and I hope you will continue to send it out."
We in turn are grateful for the valuable feedback from customers like Mr. Qiao.