Help & Tutorials

SWEP Software Package online tutorial

Take part in our online tutorial for SWEP Software Package - SSP Online. Our online software application which enables you to find your best brazed plate heat exchanger solution. The web adress for accessing online is

Before you use the system, please see our tutorial below.

Please follow below instructions. If you experience problems with downloading, installing or running SSP G8, you are advised to seek the assistance of your IT support.

Keep your system up to date

First make sure your Windows system is up to date by visiting the Microsoft Update site:

Make sure you have installed .NET 6 Desktop runtime.  The .NET 6 is a Microsoft framework and is a prerequisite for running SSP G8 normally. The framework is possible to download for free from the Microsoft website: 

In the case, of a computer where you wish to install SSP G8 has 32-bit architecture, then download and install x86 version. If the computer has 64-bit architecture, then download and install x64 version of the .NET 6 framework.


Make sure you download .NET 6  framework from the middle column (Run desktop apps) of the download page. A common mistake is downloading from the first column (Run console apps), which is a misleading image of a laptop, but this framework version is designed for running console apps. It won’t work for SSP G8, which is a desktop app.


Most installation issues are related to network setup and security settings. Check the following conditions on your system and your company network:

- Intranet, PROXY and ISA servers must allow the default Windows user credentials to connect to the Internet.

- Any PROXY, ISA, Firewall, Anti-Virus/Spam software and network policies must allow SSP to run and also to communicate using following addresses.

- HTTP/HTTPS ports 80 and 443.
- SOAP and Web Service requests.

All of the URLs below, and any sub-addresses;

Your Windows installation and user account must be properly set up, and allow installation of software in accordance with the standard Microsoft user account setup.


When registering SSP G8, you must be connected to the Internet. You must also make sure that you can receive emails from and that those emails are not blocked in any way.

Failure to comply with any of the above may stop your SSP G8 installation working.
Any solution communicated here is implemented at your own risk; you are advised to seek the assistance of your IT support.